Robin Winokur, MD, chair of the Dept. of Medicine, welcomes you to the Medical Staff of Children's Hospital & Research Center Oakland.
Research Institute
Children's Hospital
Doctors Entrance
WELCOME PACKET
Welcome to Children's Hospital & Research Center Oakland
If you would like a tour or have other questions, please contact Robin Winokur, MD, chair of Children's Hospital's Dept. of Medicine. Dr. Winokur is available by email at rwinokur@mail.cho.org or you may call her office, Kiwi Pediatrics, at (510) 652-1720.
Children’s Hospital Spirit
We believe that access to the best healthcare possible is the birthright of every child. Staff at Children’s Hospital & Research Center Oakland take great pride in their hospital and research institute, and especially in the care they provide children who come here. Founded in 1912 by East Bay women’s groups, the hospital maintains its original policy that no child is ever turned away because of inability to pay.
Because we're an independent, free-standing nonprofit pediatric medical center, we're able to focus all our attention and all our staff on taking care of children.
Children’s Hospital Oakland is the oldest (founded in 1912) and busiest (more than 214,300 outpatient visits in 2005) pediatric medical center between Los Angeles and Seattle.
• State-designated referral center for high-risk newborns in Alameda and Contra Costa counties
• 2,575 employees, 272 basic and clinical staff, 31 specialties, 9,571 inpatient admissions yearly
Research at Children's Hospital
The research arm of Children's Hospital, known as Children's Hospital Oakland Research Institute, is one of the top 12 U.S. pediatric research centers in terms of grant funding from the National Institutes of Health. The institute’s entire 2005 operating budget of $48 million comes from grant money obtained by institute scientists and clinicians.
Tips to orient you to Children’s Hospital and the Department of Medicine
What we call the hospital
Officially, the name is abbreviated CHRCO, but many people still use CHO. However, in external publications we don’t use acronyms. In the first reference we write out the full name with an ampersand: Children’s Hospital & Research Center Oakland. After that it’s referred to as Children’s Hospital or Children’s.
Parking
You may park in the multilevel parking structure next to the Outpatient Building. Use the door west of the public entrance. There is an ID Badge reader on the side of the driveway opposite the garage door. Community-based medical staff may also park on the north side of the hospital along 52nd Street.
Vehicle parking decal
Please get a Vehicle Registration form at the Security office to get a vehicle parking decal. Please place your parking decal inside your car behind the rear view mirror. All other employees get a small sticker that is placed on the bumper.
Doctors Lounge
The Doctors Lounge is located down the hall from the cafeteria, between the Medical Staff Office and the exit to the south parking lot. Use your ID Badge to enter. Inside there’s an instant coffee machine, microwave, TV (with cable!) and two computer terminals for your use.
Medical Records
Medical Records is on the first floor. They have candy rewards for timely completion of medical charts. Make it a habit to visit routinely, at least every two weeks. See the Medical Records booklet enclosed in the hard copy packet. If you will be dictating, call medical records for a dictation ID number.
Hospital email
The Hospital Information Systems department (HIS) is in the basement of the Outpatient Center (OPC) at 744 52nd Street, across the street from the hospital. Their phone extension is 3636, or (510) 428-3636 if you’re dialing from outside the hospital. The Help Desk can be reached at ext. 4357 from 8 a.m. to 5 p.m. daily.
Get your password and email address
You can get a password for Meditech and a Groupwise email from HIS. Groupwise is the newer hospital-wide email system. You can access Groupwise through the Internet using your Web browser.
Generally, hospital and medical staff Groupwise email addresses go like this: FirstInitialLastname@mail.cho.org. For example, our CEO, Frank Tiedemann’s email is ftiedemann@mail.cho.org.
Unfortunately, not everyone uses Groupwise; some of the more long-term staff members still prefer the in-house system, Magic Office. Others only have access to Magic Office for email. So if your email doesn’t get a response, use the telephone.
HIS can also help you with software and technical assistance to set up a Very Private Network (VPN) on your office and/or home computer to link to Meditech. This can save you a lot of time on the telephone finding your patients, and their lab and x-ray reports.
Phones/Paging
Hospital based physicians and residents have four-digit pager numbers.
• To page from outside the hospital, dial 539-the-four-digits.
• To page when you’re inside the hospital dial 77-the-four-digits.
When prompted enter your number/extension.
Hospital extensions that start with 3 can be dialed directly: 428-3_ _ _.
To reach an extension that starts with a 2, 4 or 5, dial (510) 428-3885. When prompted, enter the extension.
Diagnostic Imaging
Be aware the hospital is in the process of expanding its digital Picture Archiving and Communication System (PACS) to allow remote viewing of all diagnostic images (x-rays, CAT scans, MRIs, etc.) at dedicated computer workstations inside the hospital, and eventually, from outside the hospital via a Web-based system. For questions about PACS contact Corey Chow, PACS administrator, at ext. 4912, page him at (510) 539-7227, or send an email to cochow@mail.cho.org.
Children’s intranet — CHOnet
Check out CHOnet, the Children’s Hospital intranet. Many hospital computers have it as an icon on their main screen. If you are outside the hospital use your Web browser to go to:
1) www.childrenshospitaloakland.org, and click on “Doctor's Entrance.”
2) In the right hand section called "Learn More", click on “Links for Physicians.”
3) Click on the link to enter the intranet from outside the hospital.
4) Login using chomd for both username and password fields. At the top of the next page you can click on Directory to get daily updated phone, pager, and fax directories. In other sections you can review manuals, check meeting times, get the specialty on-call list and download PDF versions of FYI, Children’s Hospital’s monthly newsletter for physicians.
Meetings: Department of Medicine
The Department of Medicine meets monthly, except in August, on the third Friday, from 12:30 to 1:30 p.m. in the Outpatient Center’s (OPC) Room A. The OPC’s meeting rooms and auditorium are in the basement. Lunch is served starting at 12:15 p.m. Business issues and updates take up the first half of the meeting, followed by an informational program. Please come!
Grand Rounds
Grand Rounds are held Tuesday mornings, 8 to 9 a.m., in the OPC basement auditorium. CME units are available, so are bagels and coffee. You are welcome to attend most of the resident noon conferences. Most do not qualify for CME and offer food only if sponsored.
Resident Noon Conferences
Resident noon conferences are also held in the OPC basement auditorium, from 12:30 to 1:30 p.m. most weekdays. You can access the online Grand Rounds schedule on CHONET or here.
Join a Medical Staff committee
We encourage you to join a Medical Staff committee. We need fresh ideas and it’s a good way to meet more people. Please contact the Medical Staff Office at ext. 3334 about available committee openings.
Proctoring
Please complete your proctoring as soon as possible.
Other items in the hard copy packet include:
• Vehicle parking decal: Fill out the green Vehicle Registration form and send it to the security office to get a vehicle parking decal.
• ID Badge: Fill out the white “ID BADGE/ACCESS CARD APPLICATION FORM” and take it to the security office on the second floor of the multilevel parking structure. There you’ll be photographed and given an ID badge.
• Emergency Referral fax form: To alleviate phone tag frustration the Emergency department has begun a new Patient Referral service; please fax referrals directly to them at (510) 601-3934.
The Patient Referral Form (click here to download pdf) makes the process easier by asking for all the necessary information. A PDF version of the form is available on CHOnet. The path from CHOnet’s home page is: Forms > Emergency department referral form. Feel free to photocopy the form.
• FYI is a monthly newsletter for physicians, with contributions from staff, and edited by the hospital’s Communications department. Take a look; if you have an article idea please contact the FYI editor, Tom Levy, at (510) 428-3885, ext. 4327 or by email at tlevy@mail.cho.org. Downloadable PDFs of recent issues are available at CHOnet.
• HandPrints is a quarterly magazine for the general public, also produced by the hospital’s Communications department. Take a look; if you have an article idea please contact Gary Turchin or Tom Levy at (510) 428-3367.
• We’re the place for kids is a brochure designed for parents and other non-clinicians interested in Children’s Hospital. Glancing through it may give you a few facts about Children’s you hadn’t known before, including the range of services offered.
• Physician Referral Directory is an online listing of department and physician contacts. Much of this information is also available online at CHOnet. Get to the information by clicking on ‘directory’ in the home page’s topmost navigation bar. To request the printed Physician Referral Directory 2006-07, a comprehensive directory of Children's Departments and services, please call 510-428-3367.
• Family Health Connections is a monthly, Web-based health information e-newsletter sponsored by Children’s Hospital for parents/guardians. We encourage you to let parents/guardians know it’s available, how they can sign up and to give them a flier to take home. Parent/guardians may sign up online by clicking the the "Subscribe to e-news" link found under "Quick Links" on Children’s Hospital’s home page.
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